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Maintenance
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GP Network Solutions (GPNS) has invested heavily in engineering, spares and equipment
support. This, coupled with the benefit of a human face and a responsive
attitude, ensures our service is second to none. This is fundamental to our
client care philosophy.
Pricing for support services is simple- based entirely on the cover required and the retail value of your equipment.
| Cover | Min. Contract Price | Details | Price per annum
(ex. VAT) |
| Monday to Friday |
| 16hr Mon-Fri, 9-5 | £250.00 | GPNS will respond to the fault, either remotely or by sending an engineer to site within 16 working hours; Monday to Friday, 9.00am to 5.00pm, excluding Public and Bank Holidays | 10% of recommended retail value of PBX |
| 8hr Mon-Fri, 9-5 | £350.00 | GPNS will respond to the fault, either remotely or by sending an engineer to site within 8 working hours; Monday to Friday, 9.00am to 5.00pm, excluding Public and Bank Holidays | As above +25% |
| 4hr Mon-Fri, 9-5 | £475.00 | GPNS will respond to the fault, either remotely or by sending an engineer to site within 4 working hours; Monday to Friday, 9.00am to 5.00pm, excluding Public and Bank Holidays | As above +50% |
| Monday to Saturday |
| 8hr Mon-Sat, 9-5 | £575.00 | GPNS will respond to the fault, either remotely or by sending an engineer to site within 8 working hours; Monday to Saturday, 9.00am to 5.00pm, excluding Public and Bank Holidays | As above +50% |
| 4hr Mon-Sat, 9-5 | £675.00 | GPNS will respond to the fault, either remotely or by sending an engineer to site within 4 working hours; Monday to Saturday, 9.00am to 5.00pm, excluding Public and Bank Holidays | As above +75% |
| 24 Hours |
| 365 days-a-year cover | £750.00 | GPNS will respond to the fault, either remotely or by sending an engineer to site within 4 working hours; Monday to Sunday | As above +100% |
Chargeable Work
Outside of our maintenance contracts, you can still have access to our expert staff at these rates.
| Standard Chargeable Work Rates |
| First hour | £110.00 |
| Subsequent hours | £80.00 |
| Half day | £275.00 |
| Full day | £425.00 |
| Remote Access Rates |
| First hour | £75.00 |
| Subsequent hours | £50.00 |
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Maintenance contracts provide cover for the repair or replacement of any specified equipment which fails due to normal wear and tear. Failure due to other factors (e.g. maltreatment) will not be covered. Any work undertaken outside of that covered by the contract will be deemed as chargeable.
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| <-- back to our services |
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Head Office
Telecoms Court
56a Albury Road
Redhill
Surrey
RH1 3LS |
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Midlands Office
The Barn, Lodge Farm
Little Staughton
Bedford
MK44 2TA |
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sales tel: 0844 499 5100
support tel: 0844 499 5150
fax: 0844 499 5155
web: www.gpnetworksolutions.co.uk |
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| GP Network Solutions Ltd. Registered office: Aston House, Cornwall Avenue, London, N3 1LF. Registered in England No. 5030762 |
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